[Resolved]  Cox & Kings India — regarding complaint of the taxi agent /driver provided by the cox and kings travel agency pvt. ltd.

Address:Mathura, Uttar Pradesh, 281004
Website:www.coxandkings.com

Dear sir my old age and disabled parents, opt a tour package, i. E. Tailoremade south india from cox and kings company, the tour file number given to them is -2018dom1904756, the taxi driver provided to them, is very rude, non cooperative behaviour, his act causes life threaten to my parents, after talking so many times with company local representative and senior executive, no solution is provided yet, because of such behavior, and act my parents dream southindian temple tour is completely spoiled and wasted, kindly do needful. Either change of taxi driver or direct them to refund the money
Was this information helpful?
No (0)
Yes (0)
Mar 10, 2018
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Cox & Kings India Customer Care's response
Dear Mr. Ashutosh,

Greetings from Cox and Kings Limited!!!

Whilst we are in receipt of your below feedback, may we request you to revert with the below mentioned details in order to check and assist you further.

1. Booking Reference number
2. Departure Date
3. Booking Location
4. Name of the Sales officer.

We look forward for your response.

Thanking You.

Regards,
Customer Service Cell
www.coxandkings.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cox & Kings India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    380
    Pending
    0
    Resolved
    268
    Cox & Kings India Phone
    +91 11 2676 8811 [New Delhi]
    +91 80 2223 9192 [Bangalore]
    +91 44 2836 3000 [Chennai]
    Cox & Kings India Address
    Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Cox & Kings India contact information