[Resolved] Cox & Kings India — thailand package | |||||
I booked a thailand package for 28th september from bangalore to thailand later the flight got cancelled and they rescheduled it to kolkata-thailand at first the package cost was 32000 later they said they were unable to book. Tickets and asked for 2500 extra, which was wrong but then they agreed and the employee arshit shetty agreed there will be no more extra charge if there is any they will bear, and just 48 hours before the trip they have changed the itiniery and when i complained they said that was for bangalore though i have for kolkata one as well for the same itiniery and also they are taking 150 usd for land package and they also they said before either it be from anywhere in india land package is same for all. Its fixed and now if i have to take those sight seeings i will have to pay 3000 inr extra from my pocket i have all the mails and call recordings they are cheaters. Please do something Was this information helpful? | |||||
Oct 28, 2017 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Cox & Kings India Customer Care's response Dear Anurag012, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further : a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||||
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