Cox & Kings India — tour and travels company

Address:Mumbai City, Maharashtra, 400059
Website:Wwwcoxandkings.com

Booking time is all service provided done after booking full and final payment afteri go destination that time not to provided service with all writting on paper record exampel hotel break fast transfer transportation vahical tourist places all is done tour period not provided iam very hadache and firstef all tour period same day 10 am time city tour same day 2 :00 pm time pickup city express via rail station going for ottawa tomontereal destination montreal hotel is very very bad third class hotel under renovation resturent not to provide inclued breakfast and nextday queback city full day tour not provided and next day vancouver city airport i waitfor transfer cab many time all all service agent and coxand kings emergency noumber call after local agent call after come 3 hours after come cab evry day mornnig my dutty first call mumbai coxand kings company callbut not responce phone notto recived callafter i call local agent call and srevice provided company agent call many loose money my west of time i am very firsted alltour period time victoria and butchartgardens full day tour no provided included itarnary i think full fraud cheat coxand kings company in mumbai branch andheri east
Was this information helpful?
No (0)
Yes (0)
Cox & Kings India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I travelled in the month of may 2018 and thank you for the service
I canceled one of my ticket on 25th may 2018.but, still I did not receive and refund amount from your Cox’s and kings
It’s been 45 days passed

My booking ref:IEMT8T
Mobile number:[protected]
Cox & Kings India Customer Care's response, Jul 28, 2018
Verified Support
Hi,
Greetings from Cox and Kings Limited!
We acknowledge and thank you for the details, and wish to inform you that your feedback/communication has been forwarded to the concerned team. They will evaluate/analyse the same and revert back to you accordingly.
We look forward for your response.
Thanking you.
Regards,
Team Cox and Kings"
Cox & Kings India Customer Care's response, Jul 28, 2018
Verified Support
Hi,
Please provide your registered email id for us to connect with you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cox & Kings India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    380
    Pending
    0
    Resolved
    268
    Cox & Kings India Phone
    +91 11 2676 8811 [New Delhi]
    +91 80 2223 9192 [Bangalore]
    +91 44 2836 3000 [Chennai]
    Cox & Kings India Address
    Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Cox & Kings India contact information