[Resolved]  Cox & Kings India — unable to get satisfactory response on your booking id 1093662

We have booked holiday through cox and king's

Magical ladakh with air 7n/8d
[protected] to[protected]
Booking i'd 1093662

We have made full payment but still not received any details regarding status of our travel, air tickets, contact details, hotel vouchers.

It's only 2 days left.. We have to fly to leh fro mumbai on tuesday[protected] @ 4 am.

But, still not received flight tickets.

We have tried multiple times to reach customer service but, they are pathetic they don't know the status and day they will call back.. But no one calls back.

Most worse holiday planner we have ever come across.
Can someone please help immediately.
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May 25, 2019
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
May 25, 2019
Updated by rajeshtanisha123
How is this resolved
Verified Support
May 26, 2019
Cox & Kings India Customer Care's response
Hi Rajesh,
This is not we want our guest to feel. Thanks for sharing your details. We're forwarding these, as well as the details of your concern to the relevant team. A representative will get in touch with you at the earliest.
Verified Support
May 28, 2019
Cox & Kings India Customer Care's response
Hi Rajesh,
We believe that our team has got in touch with you on your concern and provided the required resolution.
Thanking you!

Regards,
Team Cox and Kings
Complaint comments 

Comments

Worse experience with cox and king in Ladakh.
Pathetic services, 3rd class Food. 3rd class accommodations. No solution in problems during trip. Lier company & employees. Fraud company.

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