[Resolved]  Cox & Kings India — very poor customer service and no response to complaints.

Address:

Turner Morisson Building, Kala Ghoda, Fort Mumbai-01, Mumbai City, Maharashtra, 400013

Please see the email sent to cox and kings office at mumbai.. Today is 20 may and still i have not received any response from them.

Mail dated 4 april 2019.

Booking reference — 934012 — enquiry id[protected]

Dear sunil,

Hope this email finds you in good health!

I have a concern (Again) for which i need your assistance.

I received a letter in first week of feb’19; from your team members regarding rs 5000 travel voucher (Which came as lucky draw against my above booking reference). I received a call from cox n kings office and your person mr. Vikas mayekar also visited my office to get the letter signed from me. The voucher was supposed to reach me within 10 days of signing the letter.
Now after the letter signed in early april’19, today its 4th april 2019, almost 2 months passed, and i have not received any travel voucher / coupon/ gift coupon.

Can you or someone update me on this?

Looking forward to your kind cooperation.

Regards

Amitesh