[Resolved]  Cpp Assistance Services Private Limited — auto renewal of credit card insurance

Address:New Delhi, Delhi, 110019
Website:www.cppindia.com

I had taken the credit card insurance with membership no. Ia2015597, classic dated 16/11/2016 which was valid till 15/11/2016. There after the membership was automatically renewed for one more year without my concurrence. No renewal intimation was sent to to me and as such i had not approved of the renewal. The welcome pack which was sent on joining states that a renewal notice will be sent 45 days before the due expiry date which as such has not been received by me and an amount of rs. 1649/- has been debited to my credit card account on 17/11/2017.
Since i had not opted for auto renewal the charged amount should be reversed back and my membership cancelled with immediate effect.
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Mar 14, 2018
Complaint marked as Resolved 
Verified Support
Feb 05, 2018
CPP Group India Customer Care's response
Dear Customer,

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our 24 hours helpline numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
Verified Support
Feb 09, 2018
CPP Group India Customer Care's response
Dear Customer,

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our 24 hours helpline numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
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