[Resolved] Cpp Assistance Services Pvt — REfund for the claim not provided

Nik00007

from Chandigarh, Chandigarh

Address:	122002
Website:	india.cppdirect.com/fonesafe

Hi,

This is regarding the complain for my claim request- SR10111308
Membership ID - IMO253862

My phone screen was broken i filled a claim for the same on 17 Jan 2017 .My phone was repaired but i didnt got the refund for the same of amount Rs 4542.

Please help me in getting my refund.i ahve submit all the documents required for the claim still they are delaying my claim.

Invoive copy attached

+1 photos

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Aug 10, 2018

Complaint marked as Resolved

Verified Support

Jul 04, 2018

CPP Group India Customer Care's response Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM0253862, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Fonesafe.

Assuring you of our best services at all times.

Regards,
CPP Team