[Resolved] CPP Group India — bajaj cpp without my permission

sidh0009

from Budaun, Uttar Pradesh

Address:

Agra, Uttar Pradesh, 282005

This is Shidharth khandelwal from Agra. I saw an entry for Rs 3886 in my statement for the Card number XXXX XXXX XXXX XXXX for CPP protection. I would like to mention that I HAVE NEVER REGISTERED FOR THIS SERVICE and I am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their Customer Service number and they said that they cannot do anything help I am very shocked from this treatment, how can somebody just charge any amount from my card WITHOUT MY APPROVAL and then refuse to refund it.

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Jan 15, 2019

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 14/12/2018 for your membership AC2003482.

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team