[Resolved] CPP Group India — card protection membership

[Resolved] CPP Group India — card protection membership

S sguha58 from Bhubaneshwar, Odisha

For the last 3 years cpp india has been billing without providing any service / welcome kit - no paper at all confirming that my cards are under the plan. Now i wish to cancel the membership and not continue any more. I am not able to do so. No e mail message is responded to and when you call they ask for financial information that you do not wish to share. Membership no : ia1155492 Was this information helpful? No (0) Yes (0)
Sep 6, 2019 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Jul 09, 2019 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the contact numbers registered with us for your membership IA1155492. however, we have not been able to connect with you. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan. Assuring you of our best services at all times. Regards, CPP Team Jul 09, 2019 Updated by sguha58 no response from CPP Verified Support Aug 06, 2019 CPP Group India Customer Care's response Dear Customer, We have tried to contact you on the contact numbers registered with us for your membership IA1155492, however, we have not been able to connect with you. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan. Assuring you of our best services at all times. Regards, CPP Team
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