[Resolved]  CPP Group India — claim 3817207 rejected due to invalid reason membership number im0979600

Address:

143001

Below is the description. Now no one from customer care even bothering to revert back.


My name is puneet and i am writing you to regarding the claim rejection because of delay in intimation. I was trying to reach you for the claim registeration right after the incident happen. But i was not able to reach you. I even tried login to your website but i was not able to get otp for the registration. After that, i called customer care and register my claim after 3-4 days. They told me i have to register within 24 hours. Then i told him that i was not able to login and even that i don't have any number to contact. Some how i approached to them.

They agree my statement and registered my complaint and asked for the physical documents which i sent by spending near about 400 rs. If i have to register within 24 hours as per your policy then my claim should not be registered.

Please reopen and verify my case. This is not good customer service which i supposed to have after spending 2500 rs for mobile insurance.

I am looking forward for your positive response

This is an email from cppgroup plc, a company registered in england and wales. Registered number: 07151159. Registered office: 6 east parade, leeds, ls1 2ad. This message may contain information that is confidential. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message. If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and either return or destroy the original message.