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[Resolved]  CPP Group India — claim link not working

I have applied for mobile insurance and your team sent me link to submit documents online still link is not working properly and when for claim form they said they ll send through email but till now i never received claim form in email.. They are not responsible. They simple say next 24 hours every time we call them.. Wasting our time

I have attached the screenshot shot

Member ship id: im 1330775
claim link not working
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Complaint marked as Resolved Jun 7, 2019

Complaint Status


[Apr 30, 2019] CPP Group India customer support has been notified about the posted complaint.
Verified Support
CPP Group India Customer Care's response May 06, 2019 Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM1330775, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team
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    CPP Group India
    Customer Care Service
    Customer satisfaction rating
    80%
    Complaints
    306
    Pending
    62
    Resolved
    227
    CPP Group India Phone
    +91 92 1244 4000
    CPP Group India Address
    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
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