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[Resolved]  CPP Group India — Cop plan cancelled but refund not received

It's been almost 23 days since I had cancelled my membership on 27th december, 2020 and have told you to refund my money and every time I call your customer care.. you people tell more 7 days and still my money is not getting refunded... Please refund my money back. You guys are doing a fraud with this thing not giving people's money back even after cancellation.
My card membership IAA753885
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Jan 24, 2021
Complaint marked as Resolved 
They did't mail or call me but mine amount credited in mine account
Jan 20, 2021

Complaint Status

CPP Group India customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2021
CPP Group India Customer Care's response
Dear Customer,

We hope your query related to CPP has been successfully resolved.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team
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    CPP Group India
    Customer Care Service
    Customer satisfaction rating
    76%
    Complaints
    330
    Pending
    78
    Resolved
    231
    CPP Group India Phone
    +91 92 1244 4000
    CPP Group India Address
    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
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