S b i card company is a cheating company. I am a senior citizen. They have raised the bill rs 1426 and 1599 in the name of cpp assistance servi p gurgaon on 23-12-15 and 23-12-16 respectively which i have paid promptly. I never requested cpp assistance. Immediately on receipt of bill i have written two letters to customer correspondence unit, dl f infinity towers, dlf cyber city, gurgaon-122002 (Harayana) explain in detail what is cpp assistance and i never requested this service (Do not need the service) and refund the amount. (Since i have no computer on my home i have written letters) my letters are unacknowledged. They raised the bill arbitarily. Their customer service staffs are very rude. If any queries are asked no proper reply will be given. I totally lost faith in s b i card. They are duping their own customers especially senior citizens.. How can they collect the amount without intimating the customers in advance. I want my money rs. 3025/ back for my medical treatment.. Pl help me to get the amount.
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