[Resolved] CPP Group India — i refused cpp plan and now when i called they refuse for refund twice they deducted 1999 from my account in last two years without my knowledge

Rushabh27

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400602

Even after refusing they activated plan on my card and now when i got to know they are refusing for reversal i had an argument with one seniour executive he was refusing everything and telling me dhyan rakhna chahiye apne account ka and all
Why do you guys give personal advice
3998 plus taxes they deducted for the product i refused to buy... They said they dont have my any approval to give me
Highly recommended not to get acis bank card
Thats the fraud.. They make you run here and there...
I want my money back any how and the time i spended for your mistake i want you to pay for that too as a punishment o[censored]nethical practice
I am common man and wont tollerate this...
Fraud fraud fraud

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Dec 15, 2018

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

CPP Group India Customer Care's response Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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Comments

141Rakshith

from Bengaluru, Karnataka

I wanted to cancel my membership, as i did find it beneficial being member for 1 and half year.

So i want to end my subscription for CCP India card protection membership.

Membership type : Classic Member
Membership No : IA2988544

CPP Group India Customer Care's response, Nov 29, 2018

Verified Support

Dear Customer,

This communication is with reference to our discussion on 28/11/2018 for your membership IA2988544.
We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

MADHUSUDHAN B

from Bengaluru, Karnataka

Dear sir/madam

i want cancel my credit card policy your team activated my credit card policy without my permission i told your team member when she called me then i told she i don't want any card protection plan but now i got your message plz cancel card protection plan

Regards'
MADHUSUDHAN B
[protected]

CPP Group India Customer Care's response, Dec 6, 2018

Verified Support

Dear Customer,

This communication is with reference to our discussion on 05/12/2018 for your membership IA3146231.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team