[Resolved] CPP Group India — membership activation without customer acknowledgement

Himraj singh

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	www.cppindia.com

Cpp group is activated membership on most of the sbi credit card customer without his/her acknowledgement, they are selling membership by agent or phone call, they did not provide sufficient information to customer and they deduct money from customer credit card, these process is like fraud, cheat the customers, the customer are not aware about these deduction, customer think that amount which is deducted, is charge of credit card

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Feb 23, 2019

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

CPP Group India Customer Care's response Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

Jan 11, 2019

Updated by Himraj singh Please go through call recording data on various sbi customer . Most of them they dont know about deduction . I am unable to provide you membership id because they will not allow me to do this, But please go through the call recording over registration process under cpp.

Verified Support

Jan 21, 2019