Sub: Feedback about CPP India regarding Mobile Insurance coverage policies..
Membership No: IM8993927
SRN No: NV[protected]
Really felt very sorrow for the Inconvenience caused to me- by all the entire team of CPP India & Customer resource persons…
“Coming to the point – my mobile got damaged on 8th Jan, 2022. But I am unaware about the limitation/stipulated period to register it with the concerned team for the Insurance coverage. Somehow, I was contacted the Bajaj Customer care persons about the process to retrieve the policy coverage on 22nd Jan, 2022 – meanwhile, they generated a Ticket for the re-imbursement process and not informed at that point about the terms & conditions in detail and grace period details, …etc.
Finally on 05th Feb, 2022 my mobile was repaired elsewhere and submitted all the supported documents through online for claim/re-imbursement process – as per instructions received from the Bajaj customer person. But, unfortunately I received a call on 15th Feb, 2022 from CPP India - informed your claim has been rejected due to late intimation i.e, not reported within 24 hours.”
My point of version here is to give complete awareness to the persons who were contacted you regarding the policy terms or else… and don’t misguide and make them trouble at any point..
** NOTE: If I might known about the reporting time on 22nd Jan, 2022 itself - I may not go for the mobile service and don’t spend amount. In lieu of these I was lost with Rs. 4, 912/-
Warm Regards:
SRIKANTH.O (Ph No: [protected]) Was this information helpful? |
Post your Comment