[Resolved]  CPP Group India — Not communicate my Damage product

My led tv Lin on screen problem per ek complain call Kiya and ek sms Aya hai...""
Your call has been allocated to the service provider ( SACHIN SERVICE - (M) [protected] ). You will receive call for appointment shortly. Caringly Yours -BAGIC"
But this no ek lady women ka jo ese koi Lana Dena nahi hai...and abhi tak koi muje call nahi Kiya...