| Address: | 147001 | | Website: | in.cppgroup.com |
My membership id is im 1020179
I had registered my complaint on aug 17, 2018 and submitted all the documents along with mobile for full claim to cpp mentioned address on aug24, 2018.
As per contract i waited for 28 working days to receive my claim, which ended on oct05, 2018. I called cpp customer care many times, (Every the days) regarding status of my claim, but they always have one single reply - claim is under process.
As per them they have escalated my concern/complain many times but still no output. Every time i called them they'll reply to wait for another 3-4 days.
I'm fed up from this waiting. As per contract i had signed my waiting period is over. I have asked them to provide me a reason for delay and they have no clue regarding it.
I have mailed many times and haven't received a single reply regarding delay of my claim. It's getting frustrated. The only chance left is to proceed legally and file a fraud complaint.
It's the worst costumer service, i ever came across. It's my humble request to settle my claim asap, as even i don't want to go into legal proceedings. But with no option left i have to choose this way as i can't leave my hard earned money.
Thanks
Shivinder singh saini Was this information helpful? | 
Document dispatch but couldn't received by cpp
Please explain what causes.
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.
Regards,
CPP Team