[Resolved] CPP Group India — plan is auto renewed without any confirmation

[Resolved] CPP Group India — plan is auto renewed without any confirmation

P prasadrakesh18 from Pune, Maharashtra

Name : rakesh prasad Membership id : ia2194496 I came to know about this plan when money was auto deducted on 24/01/2018 from my credit card. They don't even sent me a email when plan was started and when it got renewed. Even i talked to one of their customer representative mr. Amit kumar and asked him to at-least give me one confirmation email but then also they didn't give me any confirmation mail that my plan is cancel and my money will be refunded. They are even lying that they sent have me a email on 29.03.2018 where i didn't received any mail. All i need is money total deducted money rs 2, 049.00 back. Was this information helpful? No (0) Yes (0)
May 9, 2018 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Apr 05, 2018 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 03/04/2018 for your membership IA2194496. We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team
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