After reading the T&C of the membership plan, I felt it is not useful for me and hence I called customer care and cancelled the membership on 25th October 2021. The executives said the refund will be processed within 7 days but it did not. I even mailed them to complaint with the card statement, still no reply from them.
Please process my refund, my membership ID is IAC711828.
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Nov 17, 2021
Complaint marked as Resolved
Provided the refund on 15 November 2021.
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2021
CPP Group India Customer Care's response Dear Customer,
We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
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