| Address: | CPP Assistance Services Pvt. Ltd. Ground Floor, Wing A, Golf View Corporate Tower – A, Golf Course Rd., Sector 42, Gurgaon 122002, Haryana, India | | Website: | CPPIndia. |
Iam P S JayaraJ with membership ID IA9615238. Two months before a fradulent transaction was done on one my credit card which was enrolled in CPP plan. I had sent claim form allong with all the evidence related to fradulent transaction. Today i had called customer care and asked about the same. The person said that claim is closed on 02/03/2022 due to mismatch in the cancelled cheque (name is Jayaraj P S) and name in membership details is Jayaraj (without my initial).
Since the name details are collected from the bank during enrollment of the CPP plan. The name is not entered with initials. These details cannot be edited by customer. They did not verify with my PAN/AADHAR card. instead they are asking me name corrected affidavit.
There is no support from backend team and no body has contacted me from 2nd March.
This is really ridiculous. I want resolution for the same.
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