[Resolved] CPP Group India — Unauthorized amount deduction

[Resolved] CPP Group India — Unauthorized amount deduction

S Suraj2194 from New Delhi, Delhi

Hello there While applying for new SBI credit the verification personal didn't briefed me properly regarding CPP plan that it was optional and it has ben been activated on card and amount of Rs 2499 has been deducted from my card. Also I didn't received any soft or hard copy of this membership in stipulated time to stop such services in a given time frame which the company has. This kind o[censored]nsolicited charging of my credit card and without giving complete information is a criminal act. I want my money back . Don't dare again to do this Deactivate and refund my money ASAP Name: SURAJ KUMAR RANA Date of Incident: 7 December 2020 SBI credit card No. : XX5220 Mobile No.: [protected] Email: [protected]@gmail.com Details 07 Dec 20 CPP Assistance Services P Ltd-B-N-005-PP 2, 499.00D Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Feb 12, 2021 Updated by Suraj2194 Sharing screenshot from credit card statement of deductions Verified Support Feb 19, 2021 CPP Group India Customer Care's response Dear Customer, We wish to confirm to you that your membership no. IAA670690 has been cancelled on 18/02/2021 as per your request. The refund of the membership fee is in process and will reflect in your payment account within 7 working days from the cancellation date. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards CPP Team
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