Cred — [11:38] Somesh N Credit card payment not reflecting in credit card account and not refunded to my bank account

Address:

Chennai

Credit card bill payment failed. But the amount was not credited back to my Bank account or the credit card. I even submitted my bank account statement confirming the non receipt of refund. I made a payment of Rs. 34, 390.98 against my HDFC credit card using Cred from my HDFC bank account. The amount got deducted from my bank account, however the amount didnt reach the Credit card. I raised a complaint through the Cred app, however there is no response till today. The ticket is till open with the Cred. This delay made me to pay additional fee and interest on my credit card.