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Cred — Amount debited but payment is still processing with no updates

Order ID - 2Y2385GJ3GZ
Amount (in Lakhs) was deducted from my debit card but the payment is still processing. No amount was paid to clear my credit card bill. Not sure what they are doing with this money and why did they stop processing it.

Please help me in resolving this issue. Atleast if they are unable to process it, they can cancel the transaction. I want my money back.
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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