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Cred — Amount debited from bank but not credited to my card. No refund so far

Paid my credit card bill via cred. 25k rupees. First time made payment it said payment failed. Again tried again failed but checking the bank account revealed twice the amount has been debited but yet to credit to the card.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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