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Cred — Amount deducted and not reflected

I made a payment of Feb 28 for my SBI credit card using cred.Until now that money is neither reflected to my credit card nor refunded back to my account.No response from cred side.No email response.I opened two tickets.They closed one without any resolution and other is still open also didn't recived any response from them.Not even a single mail.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Cred Address
    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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