Cred App — Payment Issue of CRED APP since 27 days

Address:

CUTTACK

Dear Madam/Sirs,

This is to inform you that, CRED App yet not resolved my Credit Card Payment issues of 02 Payments (one is 24th Nov 22 & another is 15th Dec 2022, Total 16200.00). Since 24th Nov 2022 to till date the APP frequently told me the same answer that “it can take your bank upto 2 working days to start showing the payment in your card statement”. So please tell me, when 2 working days will complete from your CRED App end??? Please confirm & told me on this revert mail.

After successful Payments & confirmation of valid UTR Nos. yet the same amounts are not been credited to my Credit Card Account.

So please resolve my payment issue as quickly.

@Aside Axis Bank Credit Card concern person, please do needful against the Cred App payment issue & credit the same amount of Rs. 16200.00 on my Credit Card account as quickly and wave off my Debit Interest+GST & Late Payment Fee+GST of 2 months (i.e. Nov. 22 & Dec. 22).

Payment details through CRED APP screen shots & separately monthly Credit Card Statements are attached for your kind information & necessary action.

Sl. No. Date of
Payment Payment
Amount UTR No Order ID Remarks
1 24.11.2022 8, 200.00 AXNFCN[protected] PPDZYW4NLZP Payment not confirmed
2 15.12.2022 8, 000.00 AXNFCN[protected] 0PD50R9GL32 Payment not confirmed
Total 16, 200.00

Thanks & Regards,

SAROJ KUMAR SWAIN
Cell – [protected], [protected]