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Cred App — Product Ordered but received wrong product

Website:Cred.club

Ordered electric toothbrush from Cred on 2nd. Received the box on 9th 0ct which had a organisation welcome kit(bottle, book, pen) of no use. When escalated to customer care. They told they will check and tell. Till now no response again on the resolution. Follow up email says please be patience. I did not receive my products and I want the refund right now. order id XZX1V3EZ5VR
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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