Cred — Bharat bpcl gas amt rs.1055.50 pay through cred but bpcl bharat gas not yet received

I HAD BOOKED THE BPCL BHARAT GAS CYLINDER ON 9th october 2022 on CRED app amt Rs.1055.50 by credit card but still amount not yet received to BPCL BHARAT GAS and amount already debited from card successfully . As i enquired with distributor in pune they informed me that cylinder not yet booked because amount not yet received to BHARAT GAS BPCL . i raised complaint to CRED and my kotak credit card also . kindly look in to this matter immidiately and kindly solve this issue at earliest . if possible kindly cancel the transaction and refund back .