Cred — CRED app was not credited my amount in ICICI credit card

I have made a transactions on 1st November 2023 in which payment of Rs.47658 on 1st November 2023 through CRED app for my ICICI credit card is not credited. Payment has been made from my ICICI savings account using UPI via CRED app - Till today 09.11.2023, it is NOT credited to my Credit card.

Amount - 47658
ORDER ID - Q96Z3DDL1X2
UTR Number - AXNFC[protected]
Transaction Type- UPI via CRED

I have contacted ICICI bank customer care they clearly stated that one payment with amount 47658 was not credited to CREDIT CARD and need to check with CRED support.

CRED App is still showing as payment successful and showing as fully paid in CRED app whereas the payment is not reflected in my ICICI Credit card statement. Support is very poor over mail or App. It is unnecessarily giving torture and restless to consumer's. Kindly do the needful either pay it to CREDIT Card account or refund it