Cred — CRED cash repayment issue loan account no :[protected] IDFC BANK -LENDER)

Hi Cred Team,

Regarding the loan account number 79534583 and the amount I borrowed from you, I have received a legal notice from IDFC Bank. I don't understand why this is happening when I have already paid the full amount. I am extremely stressed due to this situation caused by the Cred app. It is your responsibility to close my account after receiving payment, but it is still open, and I am receiving legal notices from IDFC Bank. I urge you to investigate and close the account immediately. If this matter is not resolved promptly, I will be forced to take legal action and approach the consumer court to resolve this issue.

Thank you for your urgent attention to this matter.

Note: Attached legal notice letter for your reference

As discussed over the call, kindly check the attached WhatsApp chat screenshot for your reference. I am receiving calls from IDFC Bank, stating that I haven't completed the loan. They are requesting an additional payment of 12, 000 INR to issue a No Objection Certificate (NOC). Please verify this with IDFC Bank and resolve the issue. I request you to provide me with the NOC from your side. I am losing interest on Cred due to this problem with the loan and payment. It is essential to address this matter seriously and resolve it as soon as possible without impacting my CIBIL score. The bank representative mentioned that if I don't make the payment, my CIBIL score will be affected. Please investigate this and resolve it immediately. I just received a message from Senthil at IDFC Bank, and his number is +91 [protected]. He is instructing me to make the payment to this UPI ID: 79534583.[protected]@idfcbank and send a screenshot. I kindly request you to call and speak to him, informing him that I have already made the payment and completed the foreclosure for this loan account.

Thank you for your urgent attention to this matter.

Note: Attached legal notice letter for your reference

Sincerely,

mohammed ismail ali
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