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Cred — Credit Card money deducted

I have linked my card on Cred application since last 2 years But now I have been cheated, on 15th February 2023, Rs 1003.5 has been debited from my card Aur 19 march 2023 456 rupaye has been deducted card ending 4 digt number 6471 my mobile number is [protected]
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have applied loan from CRED app and show showing you have active loan, but the money is not credited. I have done so many follow ups but not good response
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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