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[Resolved]  Cred — Credit card payment failed but amount deducted

I made a credit card payment on 2nd July 2022 from my HDFC account using the cred app the payment showed failed but the amount got deducted from my account.
Cred says the refund has been initiated but still not reflecting in my account.
And the customer service is bad only bot generated mails.
Pls address this issue
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Jul 6, 2022
Complaint marked as Resolved 
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Did you receive your money ??
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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