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Cred — Credit Card Payment Failed but debited amount not reversed after 10 days

Dear Sir/Madam
On the 11th of August 22, I made a payment of Rs 25, 148.63 (Order ID WNQLR2QRNPV) towards the payment of my ICICI Credit card. The payment failed but the amount was debited from my account (Axis Bank) and till now it wasn't refunded.

Already written several emails to '[protected]@cred.club' but my issue is not resolved yet. Only created a Ticked ID 5383087 against my complaint but no further communications have been done to date.

Please help in getting my debited amount back at the earliest.
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