[Resolved]  Cred — Credit Card Payment Issue

Hello Team,

I made a payment of Rs 8450.15 to below mentioned card using CRED.

Card Number - [protected]

The amount debited in CRED app reflects as Rs 8450.15. However, when I checked on savings account, amount of Rs 11449.15 has been debited.

The receipt from CRED also reflects as Rs 11449.15. However the payment history reflects only Rs 8450.15.

I checked with both Saving account bank and credit card bank and they have confirmed that they have received a payment of Rs 8450.15 and requested me to check with CRED Team.

The receipt which I received from CRED reflects Rs 11449.15, the amount which got debited from my saving account.

Requesting you to kindly check and let me know the issue.

Regards,
Vimal
[protected]
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Jun 12, 2022
Complaint marked as Resolved 
CRED team initiated the refund
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