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Cred — Non credit of creditcard after taking payment from customer by CRED

Address:T3/ 1006, EMERALD GARDEN, SWAROOP NAGAR
Website:www.cred.club

I made payment to CRED on 2nd Apr 2022 for amount Rs 2, 88, 191/
CRED has informed that CRED made payment to AXIS Bank account on 8th April 2022 against UTR N. IN6ON22040200P08
. However it is not reflecting in my credit card statement.
aXIS BANK HAS CONFIRMED THAT THEY HAVE NOT RECEIVED THE AMOUNT AND DUE TO TECHNICAL ERROR THIS AMPONT IS RETUNED BACK TO CRED.
CRED has to resolve the issue with Axis bank immediately, as a cusomer I am suffering. xis has imposed heavy penalty for not making payment within due date.
If CRED fails to resolve with Axis bank, I will be constrained to report to RBI OMBUDSMAN.
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