Cred — Paid my HDFC credit card bill amount deducted but not credit in my hdfc credit card yet

Hi Consumer forum Team,

as I shared below email communication with cred as I'd one payment of 1.55 lac for mg hdfc credit card via cred application through my kotak netbanking .

payment deducted since more than 48 hrs but still not credited or reflected in my hdfc credit card as today is my last of bill payment nor they refunded in mh bank account not even credited to my hdfc credit card after multiples email following up here below is email communication.

pls help me out for this payment refekctikn to mg gdfc credit card or refund my original bank account so that I can clear mh hdfc payment today itself without any bank charges.

thanks
Rajesh Solanki
[protected]

Hi Team,

pls update on this transcation whether it will reflect on hdfc credit card as my card due date is today only or refund to original bank.

it really bad experience still stuck money nor itsrekefcted in credit card and not in original bank account from where payment done.

today is my card last day for payment who will responsible for payment late fess if this payment not done within time line.

it's clear that more than 48 hrs this payment stuck, cred will pay my late payment if not then make it clear else need to take action this.

Regards
Rajesh Solanki
[protected]
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On Thu, Apr 28, 2022, 10:32 rajesh solanki wrote:
Hi Team

today I just got this message recieved form cred in sms

Payment of INR 155, 000 for HDFC Bank credit card XXXX-4117 on 27-Apr-2022 (order id 6N3L4ZE03QG) has now been received. This amount will be refunded back in 5 working days. Setup your Instant Refund account now to get this in 3 hours.

pls call urgently as if your platform received then it should credit in my hdfc credit card.

arrange the call to fox the issue better way

thanks
Rajesh Solanki
[protected]

On Thu, Apr 28, 2022, 07:51 CRED Grievance Officer wrote:
Dear CRED Member,

We are waiting on a response from your end, regarding your Ticket ID – 3725098.

Should you have already reviewed our response, feel free to ignore this email. If not, awaiting response here & will be glad to work upon the same.

However, in case you still need further assistance, please do not hesitate to reach out to us here.

Regards,
Team CRED