Cred — Payment amount debited from me but not credited to my Credit Card

Dear Grievance Team,

I had made a payment of Rs 1, 07, 588.81 for my credit card using the CRED app on 8th April 2022. It has been 3 days but the amount has still not been credited to my credit card. The app keeps adding 1 more day to the estimated time of payment. Yesterday it was showing me that it would be credited by 12th April 2022. But today it has again added 1 more day and it is showing 13th April 2022.

Order ID - E3W6Q8Y69NN

I request you to please look into the matter and do the needful. I need to get this payment credited urgently.