Cred — Payment debited from payer account but not received in receiver account.

While paying my HDFC credit card dues (Rs. 38270) through cred by paytm, the amount was deducted from the paytm account but it was not credited to the HDFC credit card account. Hence my dues was not cleared.

Please look into this matter and provide with the refund ASAP, as I ve tried to contact HDFC and PAYTM and CRED for this but I have not got any positive response.

Payment details:-

Date - 12/07/2023
UPI Reference number[protected]
Amount - Rs. 38270
Paid to (UPI ID) - [protected]@icici

Regards
Shobha Ram
[protected]
[protected]@gmail.com