Cred — Payment deducted from Bank but not credited in credit card

I have made the payment via Cred app towards my ICICI credit card bill.
I have made total payment of Rs 32000/- (2 transactions of 16000 each from 2 bank accounts) on 9th Dec. Only one transaction of 16000 was credited and now its 4 days and payment is still not credited.

Below are the order ID`s:

1) 6JREE506YXX0
2) E8533XEYED2J

Not sure that which order is processed.

If someone is checking this, then please respond immediately.
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