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Cred — Payment issue on CRED

I have made a payment of RS.24611.15 on CRED towards my HDFC credit card bill on Aug 21st. Payment status is reflecting as successful, however HDFC Bank confirmed that they didn't received the payment from CRED. I have already raised concern over the transaction on CRED app on Aug 23rd. There is no response till date. Also provided the required statements that transaction was not done towards my HDFC credit card.
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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