Cred — Payment still showing processing but debited from account, support saying escalating your concern everytime but not doing anything

Address:Bangalore

Ticket not resolved but still marked as resolved. Such a pathetic service. I have been using cred for so long but never faced this issues and now this is how customers are facing problems and you don't care at all no good support to talk to not even grievances are replying.D9V5RN98WVJ order id My payment was supposed to get credited on 2/03/22 by 3.12 pm but still its showing processing, can't able to contact your support also, how would I know what is the issue. Details are sent in Dm through Twitter and cred support but no response from your side. Have created a ticket also in cred app
amount is already debited from my credit card but not credited to the account no. given for rent payment, have attached screenshot of the issue.
please please understand my issue that this is not a small amount 10, 000 is a big amount for me so please help me out as soon as possible and i am in need for that money and that too very urgently please look after this matter and resolve it asap
Was this information helpful?
No (1)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cred
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    664
    Pending
    0
    Resolved
    69
    Cred Address
    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
    View all Cred contact information