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Cred — Transaction failed and money debited also but taking time on refund

I paid rent payment of Rs 26265 with my credit card on 02/11/2022 after showing transaction failed and will refunded by 09/11/2022 but today is 11th and I still didnt get any refund from cred. and this thing is happening with me second time.
Please priorities this issue as soon as possible and do needful.
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Did not get any revert from cred? please do asap
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    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
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