Cred — Transaction failed and taking more time on refund

My transaction Rs.26265 was made on 02/11/2022 and went failed and amount got debited and showing that the refund has been initiated and will reflect up to on 09/12/2022. Till today I mean 12/11/2022 I did not get any refund from cred and this is happening with me second time looks like a something fishy is going on and seeing so much complains with the same issue its has to be something. Please refund my money as soon as possible as I stuck in some financial things.
My transaction id : VL41NL822W2