Cred — Transaction failed but amount deducted from bank

Made transaction on 23rd Feb 2022 for my HDFC CC payment of Rs 22894/- for the order ID : VQ3JLP31N2RV. through CRED
I got message : 'Transaction failed' but when i check my account, the said amount is also debited from my account. Even after sharing all bank statement to CRED support, they are still not reverting back the money to the original source even after 3 working days.
Please help in sorting this serious issue.
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