Cred — Wrong Data Show in Cred

Address:Anand
Website:CRED APP

My Platinum Credit Card Payment was due on 24th March'22, And I was paid 160.02 on 24 March '22 by CRED for PLATINUM CREDIT CARD as per CRED Shows and Notification, But payment was credited in Icon Credit Card, I was not aware it was wrong and i feel free because i thought payment had done.
Hence, My Cibil Credit Score down by 68 points .

And after some days RBL Care phone called me for due payment and i did for exact 14 april '22 by bank NEFT. I thougt it was technicale mistake so, i ignored.

Again, Same Thing begun in May'22

My Icon Credit Card Payment was due on 04th May'22, And I was paid 67945.96 on 04 May '22 by CRED for icon Credit Card due as per CRED Shows and Notification, But payment was credited in Platinum Plus Super Card. and i chacked immidiet in RBL My Card app . but not any getting then i was called to RBL Customer Care. and they replied will be shown after 2 working days then i have requested to swap to Icon and they did on 10th May ' 2022 .
Till that, RBL Charged 1500 + 270( GST )
and Finance Charge Rs. 2221
Deferred Finanace Charge 617
Total Charges 4608.

Cred not responding
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