[Resolved]  Standard Chartered Bank & Saineel Agency — Misbehavior by Agency

Address:

Surat, Gujarat

Hello,

My name is Nimesh Patel and I'm from Surat, Gujarat. I received many calls (1.5 months ago) for new Standard Charted Bank's lifetime credit card, this is sound interesting to me and I agreed. Then the sales person named "Keyur" collect my documents from my home for further process of credit card. This sales person is from "Saineel Agency" (maybe) address Nanpura, Surat his contact no. is "[protected]". After submission of documents my verification and other process was done but after almost 1.5 months still I don't received any credit card or call from agency / bank. I called Keyur's cell no. regularly but no one received the calls. After a week today somebody received my call and said Keyur left his job and I'm his colleague, you just give your name and contact no. we call you later but I don't believe they call me back so I request him to tell me about the status of my credit card application. Some body telling him from background, tell him call after half an hour, but I continue to talk and asked the same. After a while that background person took the phone and tell me " tumhe samaj mein nahi ata, apna naam aur number de do hum adhe gante ke baad call karenge"

I just surprised with this misbehavior with me and I just said him you guys don't pick my phone from last 3-4 days and I don't believe you call me back so tell my status. He continued his misbehavior and end the call. I call him again and said I don't need any credit card so you just give my documents early as possible. He used abusive language this time and said to me "nahi dene ayenge, tumse jo karte banta hai kar lo" I asked his name and warn to complaint against him, he said his name "Dipak" (maybe) owner of this agency and also said "jahan complaint karna hai kar le ja. dum hai to samne aa ke dikha" and end the call.

So, please do something about this misbehaving owner of this agency, I also concerned about my documents and want back because it's possible to used of my documents for any illegal practices.

Complaint against (i'm not sure about owner's & agency's name):
Subject: Standard Charted Bank's Credit Card (new)
Agency :- Saineel Agency"
Address :- Nanpura, Surat
Owner :- Dipak
Contact No. :- +[protected]