[Resolved] Credit Sudhaar — Pathetic service against charging fees | |||
Dear sir, Initially creditsudhaar is very good at sells. They somehow convince the customer toward duping the product through promising the cibil score is good enough and customer to be financial healthy. Their charges are very high other than any other competitive brand working in this fashion in india. But, in return their service is tricky. Only few phone calls and sending few mails no such value addition they are doing . Neither they gave any proper invoice against the charges paid to them. I have good score in cibil . Is it justified to charge 12 k from customer towards fetching few quote from lender/ banker for getting the open account to closure. Through this can we get any loan in future ? God knows...!! Even their escalation is very pathetic !! No such hierarchy given in website except only customer service... Now, after 6 month i realize that they just cheat with me to get their business . Neither i have got any value added service from them. Counsellors are pathetic. They proclaim that they are certified analyst, but their response is very poor. Even i remember sadika k . The communication is very poor that i was frustrated to talk with her. I beg to prey to creditsudhaar whatever my loss already been done i forget initially but kindly refund proportionate amount to me towards mitigate the loss. I suggest any customer for not enroll for their service. Regards, S chakraborty (Csid- 698224) Was this information helpful? | |||
Complaint marked as Resolved
Credit Sudhaar Services customer support has been notified about the posted complaint. Verified Support Feb 19, 2016 Credit Sudhaar Services Customer Care's response Dear Mr Chakraborty, We tried contacting you yesterday to however our calls went unanswered. Request you to let us a convenient time to call you so that we can resolve your issues. Looking forward to hear from you. Regards Team - Customer Delight Credit Sudhaar Verified Support Feb 19, 2016 Credit Sudhaar Services Customer Care's response Dear Mr Chakraborthy, Greetings from Credit Sudhaar!!!you are ready to make payments on your impaired accounts. As per your telephonic conversation with our escalation manager Ms Sancheeta, we hereby conclude that there isn't any communication gap between you and the counselor Ms Vaishali. They have recommended you few things to improvise your credit score however due to shortage of funds you are unable to avail it. Ms Vaishali will help you with the closure quotation from HDFC and Phoenix and in the meantime you can arrange funds to get these accounts closed to rectify your cibil rating. In case, if you have any further queries, please free to email us at [protected]@creditsudhaar.com or call us on 6788 6788. Regards Team - Customer Delight Credit Sudhaar | |||
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I am Vasant myHDFC credit card no [protected] Now i am not using this card so that cancelled this card urgent basis
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901, Ruby Crescent Business Boulevard, Ashok Chakravati Road, Kandivali East, Mumbai, Maharashtra, India - 400101