Credit Sudhaar Services — false commitment of availing loan and collect fees and not respond further

Credit sudhaar co pvt ltd

As i am suffering from poor cibil and credit card closure issue i have find from net for said company
Marketing officials have promised for improvement of cibil with plus loan and with 2 guranter only documents for fulfilment, after payment of their fees 12000/- since 24th april, 2017 and all documentation they saying dbr bursed and what so reasons not granting loan, insted of two, i have given three guranter detail + co-applicant detail then also whenever i call to their office they always in meeting and or says their counsler will call back, but call never comes, finally they says loan will not proceed and i will not get fees refund
Since last two month i am suffering, rs. 12000/- is not a small amount for me which i have already paid and which can help to complite my to emi's for existing loan,.
I think company just making fool to people like us and suffered a lot

Any how i want to get my fees which i have paid 12000/- or grant me loan which they have assured,