CreditMantri — hold my payment

Virendra Adhikari

Address:

New Delhi, Delhi, 110025

The total amount which i had to pay to complete my payment was rs.1151.00
I made that payment through upi. Payment transaction id - s77320274
After completing the payment instead of receiving the invoice or receipt,
A new payment page of rs.580.00 to complete the payment and until then my previous payment will remain freezed.
Now i dont have that much funds in account to pay.
Then i got a call from there customer care executive saying that it might be some kind of technical problem due to which there payment page didn't showed me the total amount and now until i pay this remaining amount my rs.1151.00 will remain freezed.
And she also cleary refused to raise a charge back dispute for that amount.

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CreditMantri customer support has been notified about the posted complaint.

Mar 14, 2020

Updated by Virendra Adhikari i haven't received any information about my refund.

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Comments

hireshgajbhiye

Your officer no one suggest me properly ... first he say do payment 589/- for credit report then we will approve your loan ... payment date is 14/03/2020 then why you not give me any loan and my account show shriram city finance approve your loan. please do the needfull... and call me back its urgent please.